freewrite
i love these little impromptu freewrites. today was a good day. not too much coming from the manager - i had a chance to step off the desk and wrok a litle on my own projects. most of you problably don't even know what i do. i'd say i'm a technician, but that's too plain. not really just a technician, but.. cbecause i also do customer srevice. my title is service desk manager, i handl eall the forward facing issues. my fingers are just not typing waht's in my head. hahahaha think of it this way. you're working on your computer, typing away when the A key stops working. what do you do? if you were working in an office, you'd most likely contact your local Help Desk. But do you remember the number? Of course not, you haven't had to contact them since the previous month when your password didn't work. there was no reason to keep that number, you could manage on your own. so, with thebroken A key, you look through your phone books to see if the...